Carer Support

Carer Support

Seeking advice locally and nationally

Contact the organisations below for information and support in Victoria and across Australia.

If you are unsure where to start, feel free to contact peak bodies Kinship Carers Victoria, Permanent Care and Adoptive Families or Foster Care Association of Victoria.

Carer Support Contacts

Beyond Blue logo
Beyond Blue

1300 224 636

24 hours

Carer Kafe logo
Carer Kafe

03 9614 1577

Learning and development opportunities

Department of Families, Fairness and Housing logo
Department of Families, Fairness and Housing

Care Support Help Desks

South Division: 1800 319 503
North Division: 1800 319 507
West Division: 1800 319 510
East Division: 1800 319 510

Online resources, support and advice

Emergency Services logo
Emergency Services

000

24 hours

Griefline logo
Griefline

1300 845 775

12.00pm —12.00am

Headspace logo
Headspace

1800 845 745

Mental health phone & digital support 12-25 years old

Foster Care Association of Victoria logo
Foster Care Association of Victoria

(03) 9416 4292

Support, advocacy, advice and information. Monday - Thursday 9.00am - 5.00pm Friday 9.00am - 4.30pm

Kids Helpline logo
Kids Helpline

1800 551 800

24 hours

Kinship Carers Victoria logo
Kinship Carers Victoria

(03) 9372 2422

Support, advocacy, advice and information. Monday - Friday 9.00am - 3.00pm

Lifeline Australia logo
Lifeline Australia

13 11 14

24 hours

Nurse on call logo
Nurse on call

1300 606 024

24 hours

Parentline Victoria logo
Parentline Victoria

13 22 89

8am – 12.00am

Permanent Care and Adoptive Families logo
Permanent Care and Adoptive Families

(03) 9020 1833

Support, advocacy, advice and information. Monday - Friday 9.00am - 5.00pm

Safe Steps Family Violence Response Centre logo
Safe Steps Family Violence Response Centre

1800 015 188

24 hours

Raising Children Network logo
Raising Children Network

Online parenting resource

Victorian Legal Aid logo
Victorian Legal Aid

1300 792 387

Free legal advice and support

Women’s Legal Service Victoria logo
Women’s Legal Service Victoria

Phone: 03 8622 0600
Toll free: 1800 133 302

Legal advice and support for women

Yarn Crisis Support logo
Yarn Crisis Support

13YARN
13 9276

First Nations helpline

Starting out on the carer journey?

Find out information that can help support you and the children in your care with access to topics on childhood development, supporting adolescents, improving wellbeing, health, managing grief and self-care for carers.

Navigating the Care System

Services Australia provide specialist information to grandparents, foster and kinship carers.

Service Contacts for Children

Kids Helpline logo
Kids Helpline

24/7 phone and online support

headspace  logo
headspace

Free information and support for young people

Melbourne City Mission logo
Melbourne City Mission

Free services for young people who are at risk of or experiencing homelessness

Minus18 logo
Minus18

LGBTQIA+ youth support

ReachOut logo
ReachOut

Online mental health support

Smiling Mind logo
Smiling Mind

A free mindfulness app

The Drum Service logo
The Drum Service

Programs and events for young people

What's OK at Home? logo
What's OK at Home?

Free resources and information for young people experiencing family violence

Youth Central logo
Youth Central

Practical tools and information for everyday life as a young person

Youth Support and Advocacy Service logo
Youth Support and Advocacy Service

Substance use and mental health support for young people

Helpline Butterfly Foundation logo
Helpline Butterfly Foundation

(02) 9412 4499

support for young people with eating disorders

Raising Expectations logo
Raising Expectations

Getting more care leavers to TAFE and uni